Shipping policy
Order Processing
• All orders are processed within 2–5 business days after payment is received.
• Since products are made-to-order, processing times may vary slightly during peak seasons or holidays.
• You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.
Shipping Times
• Domestic (U.S.) Orders: Typically arrive within 5–10 business days after fulfillment.
• International Orders: Delivery may take 10–20 business days, depending on destination and customs clearance.
• Please note: Shipping times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.
Shipping Rates
• Shipping costs are calculated at checkout based on product type, weight, and destination.
• Free shipping promotions (if offered) will be clearly displayed on product pages or during checkout.
Tracking
• Once your order ships, you’ll receive a tracking number via email.
• Tracking updates may take up to 48 hours to appear after shipment.
Customs, Duties & Taxes
• International customers are responsible for any customs fees, import duties, or taxes applied by their country.
• Grave Attraction is not liable for delays caused by customs.
Lost or Damaged Packages
• If your package is lost in transit, please contact us at frdsmth@yahoo.com.
• If your item arrives damaged, please send photos to frdsmth@yahoo.com within 7 days of delivery so we can arrange a replacement.
Address Accuracy
• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.